GEMapp app for iPhone and iPad

The Guest Experience Management app for hospitality businesses, providing the insight you need, wherever you are.

This app is for business users (a separate app for mystery guests is in development!)

Use the GEM app to view guest feedback and detailed mystery visit reports. Drill down to see the comments that lie behind the ratings and use these to inform discussions with colleagues about how you can improve the guest experience.

See how your venues rank in league tables and generate a bit of competition to get to the top.

Look out for new features to help you grow sales through brilliant guest experiences.